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Cancellation & Refund

Please read our Cancellation and Refund Policy carefully before making a purchase.

Cancellations

Once an order is placed successfully, it cannot be cancelled under any circumstances. We process all orders immediately to ensure quick and efficient delivery to our customers.

Refunds

We do not offer refunds for any products or services purchased through our website. All sales are final.

Exceptions

Refunds or cancellations may only be considered in the following rare situations:

  • he product is not delivered to the customer due to technical or logistical issues.
  • Duplicate payment has been made due to a technical error.
In such cases, please contact our support team within 3 working days of the issue at:
📧 frontoffice@collincouture.com
📞 +91 9778403774
Once verified, the refund (if approved) will be processed to the original payment method within 7–10 working days.
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